DOWNTIME

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Jamie
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DOWNTIME

Post by Jamie »

We apologise that the website has been down for so long.

Unfortunately our hosts detected a problem and shut the server down, without our knowledge. They have provided little or no support during this time and we have been working flat out to address the issue.

I'm pleased to say we are now back up and running.

Short term we will optimise a few things while we look for another host.

Thank you for your patience during this frustrating time.

Jamie
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Re: DOWNTIME

Post by Coeur de Lion »

Must have been really frustrating for you, Jamie.
I agree you should consider a new host. It’s a worry if they weren’t able to explain the problem and what they were doing. It’s when things go wrong that you find out what people are made of.
Thanks for the update.
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Re: DOWNTIME

Post by l-j »

Thanks for working hard to get it sorted, Jamie :)
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Re: DOWNTIME

Post by Jamie »

New host now onboard.

Site seems faster already.
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Re: DOWNTIME

Post by Coeur de Lion »

You’re right it’s lightning quick now.
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Re: DOWNTIME

Post by jessie1411 »

Thanks for all your hard work Jamie, it's great to have the site working again and I agree it's so much faster. :) :cheers:
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Re: DOWNTIME

Post by jml »

Thank you hero for all your good work

You deserve a medal!
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Re: DOWNTIME

Post by Jamie »

Thanks everyone.

You may find your internet service provider will still be looking for HAVOCA on our old servers. This will sort itself out eventually.

You can force it to refresh the DNS but if you aren't comfortable asking Google how to do that, then you are better off leaving it and waiting for a few hours.

It's worth noting that this process may take several attempts before the internet works out where to send everyone. It's all a bit random I'm afraid.

Thanks again for your patience.
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Re: DOWNTIME

Post by pod »

Thanks Jamie, you are wonderful.
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Re: DOWNTIME

Post by RyteWrite »

Jamie wrote: Sat Feb 29, 2020 12:57 pm We apologise that the website has been down for so long.

Unfortunately our hosts detected a problem and shut the server down, without our knowledge. They have provided little or no support during this time and we have been working flat out to address the issue.

I'm pleased to say we are now back up and running.

Short term we will optimise a few things while we look for another host.

Thank you for your patience during this frustrating time.

Jamie
I can well imagine looking for another host. They should notify you. Terrible service.

Glad you found a better hosting site.

Yes, it's definitely faster.

Thanks again Jamie for all the hard work you do to keep this site up and running.
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Re: DOWNTIME

Post by SunshineSmile »

Thanks Jamie!!

You're amazing!!

I'm so glad the site is up and running again! :) xx
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Re: DOWNTIME

Post by john100 »

Good work Jamie. Your efforts are appreciated.
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Re: DOWNTIME

Post by ashridge_mack »

Hey Jamie

Great to see you guys back again, well done!
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Re: DOWNTIME

Post by Somerset »

Hi Jamie

I’m on yay😀.

I really didn’t realise how much I rely on the support from Havoca until it went down.I would like to say how much I appreciate what the moderators do for us in running the forum,and sorting the issues out as they arise.

Thank you so much.It means a lot.

Somerset
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Re: DOWNTIME

Post by Clods »

Ah - fabulous to see you all back.
Thanks for getting us back up Jamie!
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