DOWNTIME
- Jamie
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DOWNTIME
We apologise that the website has been down for so long.
Unfortunately our hosts detected a problem and shut the server down, without our knowledge. They have provided little or no support during this time and we have been working flat out to address the issue.
I'm pleased to say we are now back up and running.
Short term we will optimise a few things while we look for another host.
Thank you for your patience during this frustrating time.
Jamie
Unfortunately our hosts detected a problem and shut the server down, without our knowledge. They have provided little or no support during this time and we have been working flat out to address the issue.
I'm pleased to say we are now back up and running.
Short term we will optimise a few things while we look for another host.
Thank you for your patience during this frustrating time.
Jamie
- Coeur de Lion
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Re: DOWNTIME
Must have been really frustrating for you, Jamie.
I agree you should consider a new host. It’s a worry if they weren’t able to explain the problem and what they were doing. It’s when things go wrong that you find out what people are made of.
Thanks for the update.
I agree you should consider a new host. It’s a worry if they weren’t able to explain the problem and what they were doing. It’s when things go wrong that you find out what people are made of.
Thanks for the update.
- Jamie
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Re: DOWNTIME
New host now onboard.
Site seems faster already.
Site seems faster already.
- Coeur de Lion
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- jessie1411
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Re: DOWNTIME
Thanks for all your hard work Jamie, it's great to have the site working again and I agree it's so much faster.
- Jamie
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Re: DOWNTIME
Thanks everyone.
You may find your internet service provider will still be looking for HAVOCA on our old servers. This will sort itself out eventually.
You can force it to refresh the DNS but if you aren't comfortable asking Google how to do that, then you are better off leaving it and waiting for a few hours.
It's worth noting that this process may take several attempts before the internet works out where to send everyone. It's all a bit random I'm afraid.
Thanks again for your patience.
You may find your internet service provider will still be looking for HAVOCA on our old servers. This will sort itself out eventually.
You can force it to refresh the DNS but if you aren't comfortable asking Google how to do that, then you are better off leaving it and waiting for a few hours.
It's worth noting that this process may take several attempts before the internet works out where to send everyone. It's all a bit random I'm afraid.
Thanks again for your patience.
- RyteWrite
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Re: DOWNTIME
I can well imagine looking for another host. They should notify you. Terrible service.Jamie wrote: ↑Sat Feb 29, 2020 12:57 pm We apologise that the website has been down for so long.
Unfortunately our hosts detected a problem and shut the server down, without our knowledge. They have provided little or no support during this time and we have been working flat out to address the issue.
I'm pleased to say we are now back up and running.
Short term we will optimise a few things while we look for another host.
Thank you for your patience during this frustrating time.
Jamie
Glad you found a better hosting site.
Yes, it's definitely faster.
Thanks again Jamie for all the hard work you do to keep this site up and running.
- SunshineSmile
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- ashridge_mack
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Re: DOWNTIME
Hi Jamie
I’m on yay.
I really didn’t realise how much I rely on the support from Havoca until it went down.I would like to say how much I appreciate what the moderators do for us in running the forum,and sorting the issues out as they arise.
Thank you so much.It means a lot.
Somerset
I’m on yay.
I really didn’t realise how much I rely on the support from Havoca until it went down.I would like to say how much I appreciate what the moderators do for us in running the forum,and sorting the issues out as they arise.
Thank you so much.It means a lot.
Somerset