Ottawa Rape Crisis Centre

Ottawa Rape Crisis Centre services focus on – supporting women survivors, raising awareness, empowering community, pressing for changes in our systems, and more.

24-Hr Crisis-Line

The crisis line provides 24-hours, 7 days a week service to survivors of sexual violence, supporters, family and friends of survivors. The crisis line volunteer counsellors provide crisis intervention on issues such as: childhood sexual abuse, recent sexual assault, flashbacks and suicide intervention. In addition, counsellors provide information on community resources and services, and arrange accompaniment to police stations and to the Sexual Assault Partner Care program at the Civic campus of the Ottawa hospital.

Are you interested in becoming a Crisis Line volunteer? Crisis line volunteer counsellors receive 10 week training, support, and supervision to work on the crisis line. Learn more here. (LINK)

Counselling Program

Survivors may access our individual counselling, crisis counselling and group counselling.  Additionally, the ORCC offers crisis counselling to a survivor’s supports (I.e. partner, parent, friend).

The Ottawa Rape Crisis Centre (ORCC) offers counselling services for women 16 years and older who are either recent or childhood survivors of all types of sexual assault. All counselling services at the ORCC work from an anti-oppression, anti-racist, feminist approach. Our counsellors use a variety of counselling techniques including: art therapy, play therapy meditation and relaxation, EMDR (Eye Movement Desensitization and Reprocessing) and cognitive behavioral therapy. Our counselling team consists of four counsellors and one counselling team leader.  All of our counselling services are free of charge.

How to Access ORCC Counselling Services

Contact: To access counselling please contact the Counselling Program Coordinator, Rukiya please call or email 613-562-2334 ex: 30 or If leaving your contact information please let us know how we can reach you and if it is possible to leave you a message.

Crisis Counselling

At the ORCC we offer crisis one-to-one counselling that is available for women in immediate need of support. Crisis Counselling can be up to 6 sessions. Each session lasts for one hour and takes place at ORCC. The goal of crisis counselling focuses on lessening the stress that the sexual assault (whether historical or recent) has on the survivor presently. This means that the counsellor will provide both emotional and practical support and education while working with the client to generate her own coping strategies in order to manage the here and now.

Support Person Counselling

A support person of a survivor may access up-to 3 sessions of counseling. In these sessions the support person will receive guidance on how to best-support the survivor in her/his life. A support person may include a partner, friend, family member, teacher etc.

Group Counselling

At ORCC we offer various therapeutic groups that focus on a variety of topics including grief, boundaries, trust, relationships, sex and sexuality, flashbacks etc. The focus of group counselling is to provide a healing, empowering and safe-space for survivors to discuss their experiences, coping mechanisms, and to receive support from counsellors and each other. This means that during the course of the group, women will have the opportunity to share their stories with other women while also discussing issues and topics that interest group members.

Groups are offered either in the afternoon or evening during Fall and Spring. A typical group will span over 12-16 weeks. We require women to register and to complete a pre-screening interview with the group facilitator prior to the beginning of the group.  Each group generally has 8 to 10 participants.


  • PO Box 20206, Ottawa, ON, K1N 9P4
  • 24h Crisis Line: 613-562-2333
  • Office Phone: 613-562-2334
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